Shipping Policy

Thank you for shopping with Alifdukan We strive to process and ship your orders as quickly as possible. Please review our shipping policy below for more details on how we handle orders and deliveries.

1. Order Processing Time

Orders are typically processed within 3 to 5 working  days  after payment is confirmed.

Processing time may vary during holidays, sales, or promotional periods. Any delays will be communicated to you via email.

2. Shipping Options

We offer the following shipping options customize based on your offerings:

Standard Shipping: Delivered within [3 to 5 days Delivery].

Expedited Shipping: Delivered within [3 to 4  days delivery].

Express Shipping: Delivered within [2 to 3 daysdelivery].

3. Shipping Rates

Shipping costs are calculated at checkout based on the weight, size, and destination of your order.  shipping may apply to eligible orders if applicable.

4. Shipping Destinations

We currently ship to list Pakistan  you ship to. If your country is not listed, please contact us at [email address] to inquire about availability.

5. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our shipping carrier’s website.

6. Delivery Times

Delivery times are estimates and may vary depending on:

Your location.

Shipping method selected.

Customs clearance for international orders (if applicable).

Unforeseen delays caused by weather, carrier issues, or other factors beyond our control.

7. International Shipping

For international orders:

Customers are responsible for any customs duties, taxes, or import fees. These charges are not included in the order total or shipping cost.

Delivery times may vary depending on the destination country and customs processing.

8. Undeliverable or Returned Packages

If a package is returned to us due to an incorrect address, failure to pay customs fees, or the recipient’s unavailability, we will contact you to arrange reshipment. Additional shipping fees may apply.

9. Lost or Stolen Packages

Alfdukan is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you have concerns about package theft, we recommend using a secure delivery location or opting for signature confirmation if available.

10. Shipping Address

Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

11. Contact Us

If you have any questions about your order or our shipping policy, please contact us at:

CONTACT INFORMATION

  • Email: Info@alifdukan.com
  • Address: Lahore, Pakistan
  • Phone: (+92) 302-2543111
  • Operating Hours: Monday - Saturday  | 10:00 - 18:00  

FAQs

✅ How do I register as a seller?

✅ It’s quick and easy! Just click the “Start Selling” button, fill in your basic information (name, email, phone number), upload your CNIC and business details, and you’re done. Your account will be verified within 24 hours so you can start selling right away.

✅ How do I handle delivery?

✅ We’ve got you covered! Alif Dukan partners with trusted courier services to pick up orders from your location and deliver them to the customer. All you need to do is pack the item — we handle the rest!

✅ How do I receive payments?

✅ Safe & simple. Once your order is delivered and confirmed, your earnings will be transferred directly to your bank account or mobile wallet (Bank/JazzCash/EasyPaisa) on a weekly basis.

✅ Is it really free to sell?

✅ Yes, 100% free to start! There are no registration or listing fees. You only pay a small commission after you make a sale — no upfront charges at all.

✅ How to List Your Product

How to List Your Product on Alif Dukan Step-by-Step

Want to boost your sales and rank higher in search results? Follow this simple, guide to list your products perfectly on Alif Dukan Seller Center!

✅ Step 1: Login to Your Seller Center Account

●     Go to the Alif Dukan Seller Center Login.

●     Enter your registered email and password.

●     Click on “Login” to access your dashboard.

✅ Step 2: Navigate to "Add New Product"

●     On your Seller Dashboard, click “Products”“Add New Product”.

●     Select the appropriate category for your product (e.g., Electronics, Fashion, Home Decor).

✅ Step 3: Write an SEO-Optimized Product Title

●     Your product title should be clear, descriptive, and include important keywords.

●     Example: Instead of "Smartwatch," write “Bluetooth Smartwatch with Fitness Tracker – Waterproof”.

✅ Step 4: Add Detailed Product Description

●     Write a unique and informative product description (150–300 words).

●     Include important features, specifications, benefits, and usage instructions.

●     Use bullet points for easy reading.

●     Naturally include relevant keywords without stuffing.

✅ Step 5: Upload High-Quality Images

●     Add at least 3–5 clear, professional photos from different angles.

●     Use a white background for the main image.

●     Recommended size: 800x800px for best quality.

✅ Step 6: Set Accurate Pricing & Stock

●     Enter your selling price and available stock quantity.

●     If you have a discount offer, mention it clearly.

✅ Step 7: Fill in SEO Fields (Meta Title & Meta Description)

●     Meta Title: Short, keyword-rich headline (e.g., "Buy Bluetooth Smartwatch Online in Pakistan | Alif Dukan")

●     Meta Description: Summarize the product benefits within 150–160 characters.

✅ Step 8: Set Shipping Details

●     Choose your shipping method (Alif Dukan partner couriers or self-ship).

●     Mention delivery time and any shipping fees if applicable.

✅ Step 9: Review and Submit

●     Double-check all details: title, description, images, price, and stock.

●     Click “Submit for Approval”.

●     Your product will be reviewed and published within 24–48 hours.

🚀 Ready to Start?

Login now and list your first product to reach thousands of customers across Pakistan!

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